Universal Orlando® Resort is a universe of opportunities for people who have a lot to offer. It takes a special kind of person to work at Universal Orlando. An individual who knows how to be part of a team. Someone with a sense of fun who’s serious about their work. A person who knows it doesn’t take magic to put a smile on a guest’s face… it takes hard work, dedication, knowledge and just the right amount of Universal attitude. Whether you’re serving food, working in an office, maintaining equipment, performing in costume or operating a ride, you won’t just be “doing a job.” You’ll be creating memories for our guests that will last a lifetime. Are YOU that kind of person?
Universal Orlando Service Cashiers help guests quench their thirst and grab a bite to eat by filling food and beverage orders at one of Universal Orlando's fast-paced, themed restaurants.
Universal Orlando Service Cashiers are responsible for:
+ Working at various Food and Beverage locations, including both indoor and outdoor venues.
+ Greeting guests and suggestively selling menu items.
+ Handling cash, credit card, travelers' checks, and discount transactions with the assistance of a POS (Point of Sale) register.
+ Verifying a starting bank and completing a daily audit report when balancing the drawer at the end of the shift.
+ Filling food and drink orders while maintaining a sanitized food area.
+ Replenishing condiment stands, straightening chairs and tables, and maintaining a clean, sanitized food service area by picking up litter and following established cleaning procedures.
+ Ensuring extraordinary guest service by providing positive interactions with guests in a friendly and courteous manner.
+ Understanding and actively participating in Environmental, Health & Safety responsibilities by following established Universal Orlando policies, procedures, training, and Team Member involvement activities.
+ Performing other duties as assigned.
To perform the role of a Service Cashier successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skills, and/or abilities required.
+ Consistent attendance and punctuality is required.
+ High school diploma or GED is preferred.
+ Six months to one year Food and Beverage experience preferred but not required; or equivalent combination of education and experience.
+ Ability to print and speak simple sentences.
+ Ability to write simple correspondence.
+ Ability to respond to common inquiries or complaints from guests, regulatory agencies, or members of the business community.
+ Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals and ability to perform these operations using units of American money and weight measurement, volume, and distance.
+ Ability to apply common sense understanding to carry out simple one- or two-step instructions.
+ Ability to deal with standardized situations with only occasional or no variables.
The physical demands described below are representative of those that must be met by an individual to successfully perform the essential functions of the Service Cashier job.
+ While performing the duties of this job, the individual is regularly required to stand; talk or hear; handle or feel objects, tools or controls; and reach with hands and arms.
+ The individual is frequently required to walk; and occasionally required to climb or balance; and stoop, kneel, crouch or crawl.
+ The individual must regularly lift and/or move up to 25 pounds.
+ Specific vision abilities required by this job include close vision, distance vision, and peripheral vision.
The work environment characteristics described below are representative of those an individual encounters while performing the essential functions of the Service Cashier job.
+ The work environment is generally routine with established precedents, practices and procedures. A detailed understanding of the work unit is required.
+ While performing this job, the noise level in the work environment is loud.
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
If you are interested in this position and you have what it takes to be a part of Universal Orlando, click on “Apply Now”. If not, please check out our Job Search to explore other opportunities within our universe. We regret that due to the volume of responses only applicants of interest will be contacted.
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