38 WEST 14TH STREET
NEW YORK, NY 10011
We are Customer Focused.
Party City associates FOCUS on customers - after all they are the reason we are in business. We learn why they are in our stores and the event they are about to celebrate. We get to know our shoppers and help plan their celebrations. We help our customers understand how Party City can help them have the best party ever. We are the pros and we make a difference in people's lives.
We are Team Players. We work in a collaborative environment. While we each accept responsibility to be the best we can be, we actively help each other towards our common goals. We are the industry leader and we help each other keep abreast of product knowledge, trends, customer needs and sales techniques. We help each other learn and understand our product offering so that we all know what we sell and know where it is located. We know our promotions and specials. We also help each other with special requests and make suggestions to ensure that our customers leave our stores delighted that they shopped with us.
Party City associates go out of their way to help each other so that we meet our customers' needs. We engage each other and our customers in conversation. We strive for constant improvement. We are nice to our fellow associates and treat each other with courtesy and respect.
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