College Students: Part Time Customer Service Representative

4850 Smith Road
Cincinnati, OH 45212

Position is Paid18 and Over Only Position
Education at Work, Inc.

Education at Work, Inc. - Cincinnati, OH
Education at Work provides customer service work for America's top companies. We exclusively hire college students. Part Time, $9.00, Flexible Schedules, Earn up to $6,000 in tuition assistance.
DUTIES:
Take ownership of customer experience to drive satisfaction
Understand and achieve clients goals and objectives
Ensure Customer Satisfaction for both inbound & outbound customer calls
Work independently and in teams to ensure the success of the client objectives
Receive and respond to a high volume of telephone calls and inquires
Provide expert service support to customer by providing one call resolution
Provide all pertinent information to the customer per the clients expectations
Utilize available resources to ensure customer satisfaction and retention.
QUALIFICATIONS:
Prior customer service experience preferred
Enrolled at accredited university / college
Taking 3-15 credit hours per semester
Excellent verbal and written communication skills.
Proven problem solving, analytical and decision making skills
Ability to multi-task and prioritize
Minimum GPA of 2.5
Available to work flexible schedule of 15-20 hours a week
Attentive to details and accuracy, and goal oriented
Open Interviews will be held at our Norwood Headquarters located at 4850 Smith Road Suite 100, Cincinnati,OH 45212 as follows:
Friday, 3/8 11am & 4pm
Monday, 3/11 10am & 3pm
Tuesday, 3/12 11am & 2pm
Please complete online application at www.education-at-work.org before attending open interview session.




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