RETURNS CO WORKERIKEA |
|
Job Description |
|
| Provide a positive customer service experience in the Returns Department to strengthen IKEA’s position as the best home furnishing store Ensure that returns/exchanges are done accurately and in a timely manner Adhere to inventory control procedures Follow all IKEA cashier balancing policies and procedures Fill spare parts requests Assemble furniture when required to determine quality/usage issues Communicate the IKEA returns policy to other co-workers and customersˇ Resolve and follow-up on customer issues that extend beyond the immediate transactions Communicate to managers customer issues/concerns about our Returns policy Use available resources to educate yourself on product features, MHS/NSS Returns systems and customer interaction skills Contribute to an environment where the IKEA Culture is a strong and living reality that embraces the diversity of coworkers and customers Assume responsibility for other tasks and projects as they occur Proactive and courteous customer approach Good communication skills Willingness to share your knowledge and learning Problem-solving skills Interest in home furnishings Computer aptitude Ability to lift 50 lbs. (25 kg) and operate a pallet jack IKEA offers a competitive salary, excellent benefits and an outstanding work environment. A few of our benefits include life, dental and health insurance, 401(k)with company match, paid vacation, personal and sick days, tuition reimbursement, store discount,annual bonus potential and much more |
|
Location Information |
|
| 7810 KATY FREEWAY HOUSTON, TX 77024 |
|